Be it Resolved

Tis the season for considering the successes and challenges of the past year while making plans for the New Year. In the spirit of making resolutions, we offer some straightforward suggestions for optimizing your financial health in 2017 by making good use of your Chamber benefits. We would rather you didn’t feel the same way about your Chamber membership as you do about that unused gym pass.

  • Take advantage of the opportunities we offer to market your business. The more you interact with us, the better informed and able we are to promote your business on your behalf.

 

  • Attend our events. You are your brand and the more others in the community see you, the more likely they are to remember you when making purchasing decisions.

 

  • When attending events, use the time wisely. Create connections and relationships rather than contacts or business prospects. It doesn’t have to be a painful process. Be curious and learn about a couple of people at each event.

 

  • Use your time strategically. All chamber members are important but some have more potential to you than others. Maximize your networking time by connecting with and fostering relationships with those members who are more likely to be prospective clients.

 

  • Consider how you can contribute to the success of other members or to the organization. When you act as a resource, you will be perceived as having more credibility and competency. Think about how you can bring value to the membership and give yourself the opportunity to showcase your talents and skills.

 

  • Leverage your profile in the community through sponsoring a chamber event. Bring a potential member to the events you attend so they and you can benefit from our growing network. Advertise on our website. Have your customers leave reviews on your online directory listing.

 

  • Finally, consider taking on a leadership role as a committee or board member. This will connect you with others who share your values. It provides an opportunity for others to see you as an authority, to garner respect and to have some fun. It’s true. We have fun.

A little motivation to get you started:  no matter how slowly you go, you are still lapping everybody on the couch. Let us help you make next year your best year.

Denny Warner,

Executive Director

Change Always Comes Bearing Gifts

Ours is an organization that is inherently in flux due to our communities being in transition, yearly election of board members, changes in office staff, and the varying levels of involvement and participation of members. Change helps us grow and reveals our strengths and opportunities. It is essential that we check in periodically to ensure we are heading in a direction that continues to provide value to our members.

We recently undertook a strategic planning session that served to reinforce some of our assumptions and challenged others. The first step was to develop a vision and mission for our organization that our board and staff can hold up as a test or guide when considering future activities. We then established four strategic priorities and continue to develop specific items within those categories. We also agreed on activities that we need to stop doing.

The process was useful to help us re-focus on who we represent and to whom we hold ourselves accountable. I am pleased to say the plan has already been very useful to me and to our board as we move away from the provision of visitor services and look towards using our organizational resources in the highest service of our members.

Going forward you will see evidence of our belief that a healthy business community is essential to a healthy community. We will continue to work to see the Saanich Peninsula recognized and respected as the best place to do business. But first and foremost, you will see us supporting, promoting, and advocating for member-businesses on the Saanich Peninsula.

Denny Warner,

Executive Director, Saanich Peninsula Chamber of Commerce

Taking a Stand against Public Incivility

I was disturbed by the dearth of civility I witnessed at the public hearing hosted in September by Town of Sidney Mayor and Council to address the rezoning of the proposed Gateway site. Perhaps unsurprisingly, the behaviour of many in the crowd was not different than what one witnesses during Question Period in the House of Commons or on national TV shows or in the comment sections online.

We are a rude and disrespectful society labouring under warped ideas of what free speech actually means. It doesn’t mean that we avoid the consequences of our speech or that we tolerate all forms of discussion. Free speech means that we have the right to say what we like without the government imposing punishments. It is possible to disagree, even stridently, and not lose our sense of civility. As poet and writer Mary Wortley Montagu has said “Civility costs nothing, and buys everything.”

We have to hold ourselves and each other to higher standards. At the local level, we can do so by developing our capacity for constructive participation. If we tolerate disrespectful language and actions, we risk shutting citizens out from participating in the democratic process. It is important that we develop a framework for governing communities in participatory, deliberative, inclusive and collaborative ways.

 

The National League of Cities Center for Research & Innovation developed an action guide for city leaders entitled “Beyond Civility, From Public Engagement to Problem Solving”. In it, the authors identify seven principles for doing democratic governance right including 1) Model civility 2) Sharpen skills 3) Create opportunities for informed engagement 4) Support a culture of community involvement 5) Make the most of technology 6) Include everybody and 7) Make it last.

 

We are enthusiastically supportive of the problem-solving strategies offered by the NLC action guide. The Saanich Peninsula Chamber of Commerce has organized a facilitated, participant-led discussion of the issues arising from the proposed Gateway project with our members and Omicron principals. We will continue to initiate constructive discussions on local issues and build the capacity in this community for active, effective, participation as an antidote to the troubling form of public “engagement” we saw at the September public hearing.

 

Denny Warner,

Executive Director