Our Crystal AwardsCriteria & Information

  • Business of the Year Award (1 - 15 Employees)

    Applicants in this category must demonstrate:

    • Continuing business success through:
      1. growth (can be revenue/sales, profits, employees, products/services, customer base)
      2. employee satisfaction and retention
    • Exceptional customer service by continuously striving to exceed customer expectations, and by delivering high standards of service with creativity and innovation.
    • An on-going commitment to quality through employee motivation, quality processes, employee education and management involvement.
  • Business of the Year Award (16+ Employees)

    Applicants in this category must demonstrate

    • Continuing business success through:
      1. growth (can be revenue/sales, profits, employees, products/services, customer base)
      2. employee satisfaction and retention
    • Exceptional customer service by continuously striving to exceed customer expectations, and by delivering high standards of service with creativity and innovation.
    • An on-going commitment to quality through employee motivation, quality processes, employee education and management involvement.
  • Not-for-Profit Organization of the Year

    Applicants in this category must demonstrate:

    • The organization’s commitment to its clients
    • How the organization has contributed to the community
    • How the organization supports employee growth and development and contributes to their well-being, satisfaction and motivation
    • How the organization motivates, rewards and recognizes its volunteers
  • Contribution to the Community Award

    Applicants in this category must demonstrate:

    • How the business has ‘given back’ to the community through corporate sponsorship (i.e. cash donations, contributions of services, goods or materials, in-kind).
    • The types of events the business has supported over the past year  (i.e. community activities, festivals, events, sporting events or teams, cultural events, social initiatives)
    • How the business provides mentorship and leadership in encouraging and facilitating community pride and spirit amongst staff while both at work and away from the work environment.
  • Green Business of the Year Award

    Applicants in this category must demonstrate:

    • A long-term commitment to environmental sustainability through leadership and the integration of environmentally responsible practices into culture of their business
    • Key “green” projects that have been implemented in the business and how they have been tracked and measured
    • How the company engages stakeholders and/or clients and/or the community in activities that support environmental sustainability.
  • Entrepreneurial Spirit Award

    Applicants in this category must demonstrate:

    • Personal efforts to establish or expand the business
    • An innovative product or a valuable new service, or one which has adapted and improved a current product or service to keep pace with the times and the needs of its clients
    • A commitment to continuous improvement and growth
  • New Business, Product, or Service Award

    Applicants in this category must demonstrate:

    • Being in business for two years or less or the development or introduction of a new product or service between January and December 2017
    • The innovative nature of the new product or service
    • The usefulness of the new product or service
    • The actual or potential benefit of the new product or service
    • Significant growth and a plan for continued growth
    • A commitment to providing a high quality product or service
    • Excellent customer service
  • Employer of the Year Award

    Applicants in this category must demonstrate:

    • A workplace culture reflecting the importance of work/life balance
    • A commitment to providing a healthy and safe work environment
    • A commitment to providing on-going training and/or professional development opportunities
    • A positive workplace culture encouraging respect and engaged employees
  • Outstanding Customer Service Award

    Applicants in this category must demonstrate:

    • How their customer service strategy contributes to an exceptional customer experience with positive reviews or recognition
    • How their customer service strategy encourages customer loyalty
    • How their customer service strategy has resulted in a more motivated and engaged staff
    • How their customer service strategy has improved operational excellence

Previous Awardees 2017

  • Business of the Year (1-15 Employees)
    Hook & Hook Renovations
  • Business of the Year (16+ Employees)
    Professional Components
  • Contribution to the Community
    SeaFirst Insurance Brentwood Bay
  • Employer of the Year
    Peninsula Co-Op
  • Entrepreneurial Spirit
    Wilson’s Transportation
  • Green Business of the Year
    Raincoast Conservation Foundation
  • Lifetime Achievement
    Art Finlayson
  • New Business
    Flader Business Centre
  • New Product or Service
    Brentwood Bay Resort & Spa
  • Newsmaker of the Year
    Victoria Airport Authority
  • Not for Profit Organization of the Year
    O.R.C.C.A Dental Clinic
  • Outstanding Customer Service
    Peninsula IDA Pharmacy

NOMINATE A BUSINESS

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